Supplier Quality Manual:

Paulstra CRC, in an effort to provide information to our suppliers relative to the need for developing a quality system that will support the production and delivery of quality components and raw materials utilized in our products, has published this manual to aid our supply base in their efforts toward developing, producing and providing quality components and raw materials. The basis of this Supplier Quality Manual is the latest ISO/TS 16949 Quality Management Systems Manual. Suppliers are required to utilize this document as the standard for developing their own internal systems and it is against this standard that all suppliers will be assessed.

All suppliers are required to acheive compliance to either ISO9001 or TS16949. A Copy of this 3rd party certification by must be sent to Paulstra Purchasing. If a supplier has not achieved full certification to either ISO9001 or TS16949, they must show a documented system meeting the intent of these standards. Paulstra CRC reserves the right to request copies of compliance audits and the corrective action plans for our review.

Supplier certifications will be tracked using Form PUR 010C

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Quality Manufacturing System Requirements

Drawings and Specifications
It is the supplier's responsibility to ensure that copies of all applicable drawings and specifications are available and are fully understood by those persons in the supplier's organization directly responsible for assuring compliance with the stated requirements. If copies are not in the supplier's possession, or when clarification and/or interpretation is required, it is the supplier's responsibility to obtain the necessary information through Paulstra CRC’s Purchasing Department.

Design and Process Change Control
Suppliers must have written authorization from the Paulstra CRC Purchasing Dept. prior to incorporating any changes into any product or component part furnished to Paulstra CRC. Shipments incorporating such changes shall not be made until authorized by Paulstra CRC Purchasing Department. Suppliers are required to maintain control records documenting the effective dates and/or serial numbers of all engineering and process changes. The control system must ensure removal of obsolete information from all points of use and provide for identification and disposition of affected product. The suppliers change control records are to be available for review by Paulstra CRC representatives.

Lot Control
Suppliers are required to have lot identification control procedures in place to identify product from receipt of raw material through their  internal processes on to shipment of finished product. In addition; where applicable, Paulstra requires all new components to have a means of lot identification designed into the part (method & style to be determined by the supplier & approved by Paulstra at the New Award Meeting).

Certification to Federal Regulations
If the product provided is affected by regulations such as the Federal Motor Vehicle Safety Standards published under Public Law, the supplier is required to certify compliance of the product with such standards prior to initial production shipments and as required thereafter. The written certification, with supporting test data, shall be directed to the Quality Control Department, Paulstra CRC, and is in addition to original compliance documentation nt.

Suppliers are responsible for insuring that all materials and processes used in the manufacturing and sale of products to Paulstra CRC are in compliance with all Federal , State & Local requirements regarding environmental, toxic and hazardous waste, mechanical, electrical and electromagnetic devices. This applies in the country of manufacture and sale.

Suppliers are responsible for uploading all pertinent  information relating to the material used in their product into the IMDS website 30 days prior to PPAP.

Qualification of Personnel
The supplier's system shall provide for the qualification of personnel performing critical inspection and production operations. Operator training records are to be made available upon request by Paulstra representatives.

Measurement and Test Equipment
The supplier shall provide for inspection and test facilities and equipment for measurement of their product's conformance to specifications. All measuring and test equipment, including production tools and fixtures used as a medium of inspection, shall be checked prior to use, or at established intervals, to assure continued accuracy. Calibration shall be in accordance with AIAG MSA 3rd Edition Standard. Control records are to be maintained, listing location, date, and results of last inspection and date of next scheduled inspection. These records shall be available for review by Paulstra CRC representatives.

Inspection and Test Control Procedure
During the course of procurement and production, the supplier's inspection and testing, including periodic layout and laboratory testing, must be documented; and the frequency must be adequate to assure continuous control in consistently providing products that conform to specifications.

Unless otherwise specified, the supplier shall retain records of their inspection and test results in compliance with the requirements stated in the latest version of the QS-9000 Basic Requirements Manual. These records are to be available for review by Paulstra CRC representatives.

The supplier's system shall provide for material identification to control and to prevent the use or shipment of materials, which do not conform to specifications. Non-conforming material must be identified and removed promptly from normal production channels.

Sampling Inspection
The capability of a process must be proved before in-process or lot sampling is used in lieu of 100% inspection as the basis for final acceptance of product. Acceptance of products by any sampling plan does not relieve the supplier of the responsibility that each part meet specifications.

Product Protection, Preservation and labeling requirements.
Paulstra is committed to achieving optimal material flow throughout the supply chain.  In terms of packaging, this involves selecting containers that minimize inventory levels, packaging waste, and non-value added motions for our direct line operators.  It is with this goal in mind that Paulstra has established packaging guidelines to assist suppliers in selecting packaging for product shipped to Paulstra or it’s customers.

Each supplier is encouraged to establish contact with the Paulstra CRC Packaging Engineer as early in the program as possible in order to discuss their respective parts packaging requirements.  They then must submit a Paulstra Packaging Data Sheet within 6 weeks after  the initial New Award meeting.  Paulstra will then approve the supplier’s packaging prior to the first production shipment.  Any exceptions to this requirement must be in written form from either the Paulstra Packaging Engineer or Program Manager.  Failure to do so can result in rejection of the shipment, issuance of an MCN, or repackaging of the product at the supplier’s expense.   In the event that returnable packaging is not used, the non returnable container shall not exceed  2000 Lbs. gross weight  and 42 “wide x 48 “ deep x 35 “ high. The container selected must have a 4 way entry skid.

Whenever Paulstra returnable containers are to be used, they are to be used solely for finished goods. Use of these containers as in-process packaging aids will be viewed as a violation of the standard and will result in the issuance of a Material Complaint Notice. Each container must be labeled and include the part number, revision level, quantity, gross weight, net weight and the supplier’s name. A barcode label, compliant with Paulstra Barcoding Standards, is required on each container.  In the case of a pallet containing multiple small containers , each individual container is to have it’s own barcode label while the pallet must have a Master Label attached.  Shipment of multiple part numbers on the same skid, or in the same box, is strictly forbidden.

Packing slips are required to contain all of the above information, as noted.

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PPAP Requirements

Paulstra CRC requires its suppliers to furnish representative production samples with inspection and test reports in advance of first production shipments (commercial products will be treated as an exception).  This initial sample submission will be filed in accordance AIAG PPAP Procedure, Level 3. The Supplier is required, in addition to the initial PPAP, to provide an annual validation of their product to Paulstra CRC throughout the active production life of the product. The Annual Validation shall be due on the anniversary of the initial PPAP and shall include the following: PSW, dimensional, physical test results, and material certifications.  (See PPAP Manual).  This documentation is to be kept on file at the supplier and made available upon request from Paulstra Quality or Purchasing Departments.  Failure to provide the required documentation within a reasonable time frame will result in the issuance of an MCN.

Conditions Requiring PPAP Approval
Samples produced from production tooling shall be submitted to Paulstra CRC Purchasing Department at 460 Fuller Ave, NE, Grand Rapids MI 49503 for PPAP Approval as defined in Section II of the PPAP Manual.

In the event that non-production intent tooling or operations are required to meet production schedules, the supplier shall note this information on the applicable documents with the initial samples and shall submit a second sample and revised documents upon completion of production tooling. Written authorization (Deviation) must be requested & received from the Paulstra Purchasing department, before any parts are produced, using tooling or processes that deviate from stated & accepted standards.

Sample Inspection and Test
Sample product inspection and testing shall be completed per the PPAP Procedure in accordance to the blueprint and the designated specifications and documented on the Paulstra Pre-source Agreement. In the event that a supplier is incapable of performing “In-house” testing and / or dimensional verification,  in-house, suppliers and / or sub-suppliers are responsible for having these services performed by an accredited (ISO/IEC 17025) outside source. A copy of the lab’s accreditation certificate must be included in the PPAP submission package.

Samples Required: Quantity and Type
The number of samples required and the date of the delivery will be established  in the Paulstra Pre-source Agreement.   (See Form PUR 010F for PPAP due date and quantity required).  Any costs for PPAP samples or the Annual Validation Process, shall be included in the quoted production piece price.

Dimensional and Appearance Sample
The Supplier will provide a minimum six piece sample which must include samples from each cavity, station, or fixture intended for production and which have been measured for the dimensional reports. These parts will be identified along with the PPAP Report. The Blueprint and the Dimensional Report must be numbered with respect to each item.

Laboratory Samples
The supplier must be able to provide prepared sections, x-ray films of castings, forgings, or weldments, and test data from certified labs for heat-treated or plated parts used to prove product integrity and compliance with the customer specification.

Layout samples are to be individually labeled, tagged or marked to identify them with associated reports.

S.P.C. Requirements
Significant characteristics will be determined at the time of the Paulstra Pre-source Agreement and will consist of two types:

A notation requires capability analysis generated from 100 pcs. selected from a minimum 300 pc. lot, proven capable to an initial CpK >  1.67.  Capability to > 1.33 CpK must then be maintained throughout the life of the product.

Anotation requires either a part specific or certified generic (pin, plug, etc.) attribute gage.

Gage R & R studies, both variable and attribute, are required for all inspection gages identified in the control plan and used for part acceptance. Gauge R&Rs must satisfy the AIAG MSA 3rd Edition Standard.  In addition, a copy of the gage certification/layout for part specific attribute gages must be included in the PPAP package.

All significant characteristics must be noted in the control plan.

Reports
An AIAG compliant PPAP Report Form is to be used by the supplier to report their inspection and test results, reporting actual measurements found (including all Basic and Reference dimensions).  All measurements must be reported in metric values.  The report must identify any results showing non-conformance to specification and be signed by a responsible supplier representative.  All out of tolerance conditions must be noted on the PSW.

Sample Identification and Shipping Instruction
The sample parts and reports are to be packaged in non-returnable corrugated containers (not Paulstra returnable containers) and shipped to Paulstra CRC Purchasing Department at 460 Fuller Ave., Grand Rapids, MI. The container is to be clearly marked "PPAP Sample" and labeled with supplier's name, Paulstra CRC part number, drawing revision letter, and purchase order number on all 4 sides of the container. No additional product is to be shipped prior to PPAP approval without written request from Paulstra Purchasing Department.

PPAP Approval Process
The Supplier will be notified of the acceptance or non-acceptance of the PPAP submittal by the Paulstra CRC Purchasing Department. The Status may be Approved, Provisional, or Rejected. Anything other than an approved PPAP will require a new submission upon correction of the product. (For Print corrections only, a new Warrant will be required)

Payment for Tooling
Paulstra CRC requires all suppliers to provide the capitol equipment needed to produce, prototype, test, and manufacture components. Paulstra shall only pay for  special tooling that comes in direct contact with the product being produced and whose life is limited to the production and service life of the component. Tooling invoices will be paid only after Paulstra CRC Product Engineering, Quality, and Purchasing Departments approve supplier's PPAP  submission and tooling prints have been received.  Electronic copies of the tooling prints must be submitted to the Paulstra Purchasing Department at time of PPAP.

Compliance with Requirements
Unless otherwise specified in the purchase order, the supplier is required to comply fully with all initial sample requirements defined in the PPAP Procedure Level 3 submission and any additional information requested by the Customer. Permission to deviate may only be granted in writing, through the Purchasing department with written concurrence from Paulstra’s Engineering and Quality departments.

Part Certification
Beginning at initial PPAP run and continuing on for a period of time defined by Paulstra at the time of the Pre-source Agreement, suppliers are required to implement and maintain an extraordinary launch process on their product.  The intent of this process is to ensure that no defective product enters into Paulstra’s system.  Suppliers are to maintain detailed inspection records and have them available for review upon request.  Any defective product found during this containment period requires a documented corrective action with effective error-proofing.  At the end of the required containment period, the supplier must have available for review all records relating to this activity.  Upon review of these records, Paulstra will either accept the data and release the product from the containment requirement or will extend the containment period.

It is the intent that products received at Paulstra will not be inspected on a routine basis.

Any non-conforming material discovered in process in the manufacturing stage will be contained and the Quality Control Department shall issue a Material Complaint Notice (MCN) Form 125A & Form 125B. At that time, product must continue to be certified until the noted Corrective Action in place and has been verified. (GP-12 requirements)

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Non-Conformance to Specifications

Supplier Actions Required
When a non-conformance is detected, the supplier must determine the extent of the problem and take prompt action or correct the condition and prevent the shipment of all non-conforming material. The Supplier must immediately notify the Paulstra Purchasing Department of any suspected quality problems in shipments already released, and the corrective action being taken to eliminate the condition in future shipments. If the problem cannot be corrected immediately, shipments must be held, pending specific instructions (or deviation authority) from the Purchasing Department at Paulstra CRC.

When correction of non-conforming material involves special salvage operations, the supplier must obtain prior Paulstra CRC Purchasing approval. Submit samples when required, to Product Engineering through the Purchasing Department.

Communication Procedures

Notification by Supplier or Defective Product
A suppliers communication, notifying Paulstra CRC of non-conforming conditions, or requesting disposition or deviation approval, shall be directed through the Purchasing Department to the Quality Assurance Department for the receiving Paulstra CRC location. Contacts by telephone must be confirmed promptly by letter or e-mail. The material involved must be retained by the supplier, pending receipt of specific instructions from the Paulstra CRC Purchasing Department.
The supplier is to provide the following information when notifying Paulstra CRC of non-conformance to specification. The supplier must:

Identify the Paulstra CRC part number and quantity of materials involved.
Provide lot or batch number or other material or product identification for traceability purposes.
Describe the discrepancy, cause, and the planned corrective action.
Describe the requested or proposed disposition along with authorization numbers if applicable.
Provide the date that certified product will be delivered to Paulstra.

Raw product identified as defective by the Supplier, and replaced with certified product before it is needed, will not be counted against the Suppliers’ PPM rating.

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Paulstra CRC Rejection of Product
If product is rejected for use at a receiving Paulstra CRC location, that plants’ Quality Assurance Department will notify the suppliers’ Quality Department by telephone. The Paulstra Quality Manager will be responsible to issue a Material Complaint Notice to the Supplier. The Supplier must respond (via fax or e-mail) within 24 hours with their immediate containment plan and short term corrective action.

The Supplier must also initiate containment action for all suspect material in their facility upon receipt of notification of a rejection and provide for identified certified shipments until the resolution is complete.

Paulstra CRC will initiate the containment in its facilities of all product affected by the defect.  Suppliers will be provided a list of Paulstra approved inspection companies along with a list of all components or  finished product affected by the quality issue.  Suppliers are then responsible to coordinate with  the Paulstra Supply Chain team to coordinate the pick up and return of all affected components and product.  Any expenses incurred (scrap parts, customer and Paulstra plant charges, expedited freight, etc.) as a result of a supplier quality issue will be the responsibility of the supplier and will be added to a minimum administrative charge of $500.00 per occurrence.  In the event that inspection needs to be performed by the using Paulstra facility in order to maintain production or meet customer shipments,  Paulstra will sort, utilizing Paulstra personnel at the rate of $50/hour. 

The affected Paulstra locations’ Quality Department will notify the supplier at the end of the containment period with the final amount of defective product found. The Supplier is to provide the disposition, either scrap at Paulstra or return to the Supplier, and any applicable authorization numbers. Only product that is in a raw, unprocessed state may be returned to the Supplier. Costs involved in returning shipments to suppliers, or sorting and reworking non-conforming material at a Paulstra CRC location or its customer location, will be considered the responsibility of the supplier and will be added to a minimum administrative charge of $500.00 per occurrence.

The supplier must respond within ten (10) working days with a defined, permanent corrective action, along with the total number of defective pieces found in the returned product. This total number will then be applied towards the suppliers “Parts per Million” (PPM) rating. Supplier failure to report the fianl total number of defective pieces, found in the sort, within the designated time period, will result in the entire suspect shipment totals, being counted when factoring the suppliers PPM rating.  Failure on the part of the supplier to report the final total number of defective pieces found in the sort within the designated time period, will result in the entire returned shipment totals, being counted towards the suppliers PPM rating.

Repeat quality issues resulting from the supplier’s failure to implement robust error-proofing methods into their processes will result in the supplier being placed on Level 2 third party containment.  When notified by Paulstra that they are being placed on Level 2 containment, the supplier is to contract the services of a certified inspection company.  The supplier is to provide Pausltra with contact information from the chosen 3rd party.  A kickoff meeting is required to review the requirements of the containment activity and determine the exit criteria.  Exit criteria at a minimum must include incorporation of error-proofing or detection into the process, validation (both initial and ongoing), update of all applicable documentation (work instructions, control plan, PFMEA, etc.), and records of inspection using the revised process.  Upon review of the appropriate documentation, Paulstra will then issue a letter ending the containment activity.  Note:  No corrective action will be approved without error-proofing incorporated into the process.  Suppliers will be responsible for all costs incurred during this activity.

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Advanced Product Quality Planning (APQP)

Paulstra CRC and its suppliers are required to commit to and to utilize the Advanced Product Quality Planning practices outlined in the AIAG Advanced Product Quality Planning Manual (including use of the AIAG A1 through A8 APQP Checklists at a minimum).  These documents are to be available for review upon request by Paulstra Quality and Engineering.  Suppliers are also to utilize the Paulstra PPAP Part/Tooling Status Report (form) with frequency of submission determined in the Pre-source Agreement.

In addition, suppliers are expected to participate in APQP activities at Paulstra CRC when requested  by Paulstra CRC. It is further expected where possible that the supplier request their subcontractors to utilize the APQP process in an effort to support their own development activities.

Paulstra CRC may request during the development stage to review the APQP process with the supplier. At a minimum the supplier must provide to Paulstra CRC a Control Plan and a Process FMEA prior to PPAP submission. Other items may be requested through Paulstra CRC Purchasing Department should it be deemed necessary by the Development Team at Paulstra CRC.

Paulstra may identify selected suppliers and/or components as being “High Impact”. As “high impact”, a supplier will be subjected to a more intensified review of their processes and documentation than would non-high impact suppliers.  At a minimum, “high impact” supplier’s performance will be reviewed quarterly by the Paulstra Purchasing Manager and the SQE to determine if their performance warrants a meeting at Paulstra with the supplier’s management team.   Continued poor performance could result in the supplier being removed from the bid list.

A supplier/product may be selected as being “high impact” to the program for reasons including, but not limited to :

• The supplier is new to Paulstra.
• The product or supplier will utilize technology that is not part of the supplier’s standard process/product line.
• The supplier has experienced quality on similar parts or is experiencing poor delivery performance.
• The product supplied to Paulstra is deemed extremely critical to the form, fit, and function of the finished product.
• The product supplied to Paulstra will be “pass-through” (received and shipped directly out of the Distribution Center).

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System Survey Evaluation

Paulstra CRC, at its discretion will perform periodic system reviews to evaluate the supplier’s performance to quality assurance specifications defined in this manual. Part of this review will be an Annual Self-Assessment by the supplier utilizing the Paulstra Supplier Assessment.

Person Responsible for Initiating the Survey:

Paulstra CRC Purchasing Representative

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New Supplier
New suppliers will be surveyed by Paulstra CRC representatives of the Purchasing Department and Quality Assurance Department prior to placements of orders for significant quantities of production or service material, or for any tooling which may be involved. A satisfactory evaluation is a prerequisite to the order. The minimum level of acceptance is the supplier’s ability to complete the necessary functions involved in a PPAP.

Method of Supplier Survey & Evaluation
A representative from the Paulstra Quality Department will conduct an audit of the supplier’s quality system utilizing the Paulstra Supplier Assessment.

Suppliers will also be required to respond to several informational documents. (see forms PUR-009 PUR-011, & PUR-017) These reports will be used to determine the engineering, manufacturing and communications capabilities of the potential supplier. Purchasing will conduct a new supplier review meeting along with Quality and Engineering to review the selection criteria. Purchasing will have the final approval of who will be introduced into our supply base.

Commercial products will be treated as an exception. Only in this area should audit after receipt of acceptable documentation and award of contract be permitted.

Current Suppliers
Surveys to establish capability of current suppliers may be initiated prior to placement of new business, depending on current quality performance reports; or when a new order is for material that differs significantly from the material or product previously purchased from the supplier.

Source Surveillance
A Quality representative from Paulstra CRC will make scheduled visits to the Supplier facilities to verify continued compliance to AIAG/ISO requirements. Traceability throughout the suppliers system will also be checked & verified. Corrective actions initiated in response to MCNs issued by Paulstra Quality Departments will also be verified. Any discovered non-adherance to the supplier’s control plan will result in the issuance of an MCN (Form 125A). All supplier audits will be conducted in accordance with the Hutchinson Corporate Supplier System Audit Questionanaire (HUT AQ F06).

Upon completion of an audit report and closure to any MCNs issued during the audit, the Quality representative will distribute copies of the report to the following: All Paulstra Quality Managers; Purchasing Manager; and the designated Supplier management. At that time, the Supplier Visit Schedule (Form PUR 010E) will then be updated to show completion of the audit activity with that supplier.

Source Surveillance
Paulstra CRC and its direct customers reserve the right to perform periodic appraisals of the supplier's quality control system, audit the supplier's quality control records, and perform source inspection of product ready for shipment. The quality control records audit may include control plan audit and verification of the effectiveness of the supplier’s lot traceability system. On such occasions, the supplier's personnel, gauging and test facilities, are expected to be made available.

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Quarterly Vendor Evaluation Report

The objective is to provide a total quarterly quality evaluation program for Paulstra CRC suppliers. This evaluation report is designed to establish an equitable method of measuring quality performance based on three (3)  factors: Quality, Delivery, and Service.

Receiving Department

The Receiving Department will record total number of parts received and the date the material was received. This information will be used to establish the supplier’s ontime delivery rating.

The Quality Department

The total number of pieces rejected for any Quality issued MCN will be recorded into the system along with the total number of MCN’s per supplier.  This data will be used to create the quarterly PPM and MCN reports to the Suppliers.

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Quality Rating - 30 Points

The Quality Rating will consist of 3 elements – PPM, MCNs, and documentation timeliness.

The PPM Rating will be based on the quarterly volume of material shipped into Paulstra CRC versus the total number of rejected parts encountered found during a particular quarter. The PPM factors are as follows:

Paulstra CRC requires all Suppliers to perform to a zero defect PPM level.

Suppliers will be provided with their quarterly and annual PPM reports.

Paulstra Rating system

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The MCN Rating will be determined by the total number of reject reports issued in the quarter.  Suppliers may receive a MCN for any non-compliance to this manual including but not limited to failure to maintain annual validations of their product as required.  The MCN Score is as follows:

Deductions to the overall total Quality Rating will be assessed at the rate of 5 points for each occurrence for failure to provide documentation on or before the required date.  This applies to PPAP submissions as well as 8-D responses.

Delivery Rating - 30 Points

The Delivery Rating is based on the overall delivery score for the quarter. Paulstra’s goal is that all suppliers perform to 100 % “On Time” delivery requirements.

Suppliers shall be provided with  quarterly and annual reporting on delivery performance.

Suppliers will be provided with a schedule showing the forecast out to 8 weeks, Paulstra only authorizes the quantity specified at the bottom of each EDI and/or fax.  The supplier will be responsible for any inventory which exceeds this authorization. Schedules provided by Paulstra CRC indicate the date that product must be received at the specified Paulstra location. Failure to provide the exact ordered quantity with the proper documentation  will result in a late delivery rating for that release. Subsequent shipments that do not meet their release quantities and that attempt to make up the shortage from any previous shipments, will also be considered as a late shipment. Paulstra CRC will provide a five (5) day early allowance on deliveries for those suppliers who ship in truck load quantities and have been identified by Paulstra as such.

Early shipments, unless authorized in writing by Paulstra Purchasing, will also result in a reduction in the Delivery Rating of the supplier.

In the event that a supplier is unable to provide the requested amount of product and / or meet the delivery date, the supplier must contact the Paulstra Supply Chain Group  both by phone and fax or e-mail defining the problem , the part number , the reason for the delay ,  the number of parts which can be delivered on the required date and / or when the requirement can be fulfilled.  This contact must be made within 48 hours of the receipt of the schedule. The Supply Chain Group shall, at its discretion, determine a revised delivery schedule and update the system as required.

It is the Suppliers responsibility to insure that an agreement has been reached and that the records from  Paulstra CRC are updated.

All premium freight charges resulting from late or expedited deliveries are the responsibility of the Supplier. Only those premium charges that are approved in writing will be paid by Paulstra CRC.

Shipment notification by the supplier via fax, or “EDI” will be required to be sent to Paulstra CRC with in 1 hour of the shipment leaving the Supplier’s facility.

Deductions to the overall total Delivery Rating, at the rate of 1 point per occurrence will be taken for any of  the following issues:

• Damaged containers
• Expedited freight resulting from past due supplier shipments
• Incorrect quantities, part ID, or other barcode errors
• Failure to provide appropriate documentation

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Commercial Rating – 20 pts.

The commercial rating will consist of 3 elements – participation in Paulstra’s VA/VE program, PO to PO reduction, and Minority Content.

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Supplier Self Assessment – 10 pts.

After the initial Paulstra Site Assessment has been completed by Paulstra Personnel, each supplier is required to provide an annual self assessment utilizing the Paulstra Supplier Assessment. Failure to provide a completed assessment to Paulstra Purchasing will result in a score of zero (0) points.

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Service Rating – 10 pts.

The Service Score will consist of 2 elements – Delivery and holding production piece price.

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Accumulated Score

Behind the name, Paulstra CRC is a company of smart, dedicated people, inspired technologies and innovative antivibration products for the automotive industries of the world. You as a supplier to Paulstra CRC play a major role in this process of innovation. By creating a product, new technology or innovation that helps Paulstra obtain new business or significantly improve performance on existing products you will be awarded additional bonus points on your supplier scorecard. This can be done by submitting a new product idea, participating and contributing on a development project, or conveying new technologies to Paulstra. Ideas should be submitted to the Paulstra VA/VE coordinator who will review your proposal with the appropriate Paulstra personnel to evaluate it’s merit. Paulstra Purchasing will notify suppliers of their decision in a timely manner.  Bonus points will be awarded as follows:

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Accumulated Score

Each Supplier will have a Scorecard Rating based on the following formula:

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Rating Requirements and Actions

Paulstra CRC requires all suppliers to maintain a minimum Overall Rating of 70 for each quarter. If a Supplier falls below 70 for two consecutive quarters, the Purchasing Department of Paulstra CRC will require a meeting with the supplier within two weeks, at which time the supplier must provide a written detailed corrective action plan.

Failure to achieve an aggregate score of 70 or greater in three consecutive quarters will result in the supplier being placed on the no-quote list.  The supplier must then achieve and an aggregate score of 75 or greater in the following quarter to be reinstated to the quote list.

APPROVED BY:____________________

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